Privacy Policy
Last updated: August 2026
BenDiJia Global ("BenDiJia", "we", "us") respects your privacy. This policy explains what personal information we collect when you use our cross-border e-commerce platform, how we use and protect it, and the choices you have. By using www.bendijia.com, you agree to the practices described here.
Information We Collect
- Account data: name, email, phone number, and shipping/billing address when you register or place an order.
- Transaction data: order details, payment status, and delivery information needed to fulfill your purchases.
- Technical data: IP address, device type, browser, and pages visited, collected via cookies and similar technologies.
- Communications: messages you send to our support team or merchant partners.
How We Use Your Information
We use your information to operate the marketplace, process orders, provide multilingual customer support, prevent fraud, comply with customs and tax requirements for cross-border shipments, and improve our services. We do not sell your personal information to third parties.
Cookies & Tracking
We use cookies to keep you signed in, remember language and region preferences, and analyze site performance. You can disable non-essential cookies in your browser settings; core functionality may still require them.
International Data Transfers
As a cross-border platform, your information may be processed and stored in servers located outside your country of residence to enable global fulfillment and logistics. We apply appropriate safeguards for such transfers.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at support@bendijia.com.
Data Security
We use encryption in transit (HTTPS), access controls, and monitoring to protect your data. No method of transmission or storage is 100% secure, but we work continuously to safeguard your information.
Contact Us
If you have questions about this policy or your data, reach out at support@bendijia.com. This page may be updated periodically; material changes will be posted here.